Privacy Policy
Effective Date: January 2026
Website: www.healthwithtoni.com
Data Controller: Toni Garman
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our coaching and wellness services.
We are committed to protecting your privacy and handling your data transparently, lawfully, and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. What Data We Collect
Personal data means any information that can identify you. We may collect and process the following categories of data:
Personal and Contact Data
Name
Email address
Telephone number
This information is collected when you:
Make enquiries
Book discovery calls or appointments
Contact us via the website, email, phone, or other means
Register for any online events or workshops
Health Information (Special Category Data)
We may collect health-related information only where you choose to provide it, such as through consultation forms or assessments required to deliver coaching or wellness services safely and effectively.
This data is only processed with your explicit consent.
Payment Information
Payments are processed securely by third-party providers such as Stripe. We do not store or have access to your full payment card details.
Website Usage Data
We may collect information about how you use our website through cookies and analytics tools (such as Google Analytics). This may include IP address, browser type, pages visited, and time spent on the site.
2. Lawful Basis for Processing Your Data
We only process your personal data where the law allows us to do so. Our lawful bases include:
Consent – for marketing communications and health-related information
Contractual necessity – to provide services you have requested or booked
Legal obligation – to meet record-keeping or regulatory requirements
Legitimate interests – to operate and improve our website and services (where applicable)
Health data is processed under explicit consent in accordance with Article 9 of UK GDPR.
3. How We Use Your Personal Data
We use your data only for the purposes for which it was collected, including:
Responding to enquiries
Managing bookings and appointments
Delivering coaching and wellness services
Communicating service updates or information
Processing payments
Improving our website and services
Meeting legal and regulatory obligations
4. Marketing Communications
We may contact you with information about offers, services, or events only if you have given your consent.
You can withdraw your consent at any time by:
Clicking the unsubscribe link in emails, or
Emailing: toni@healthwithtoni.com
5. Signing Up to Services
When you sign up for coaching, online programmes, group sessions, or events you will receive emails relating to the service you have booked. These are considered service communications, not marketing.
6. Cookies
What Are Cookies?
Cookies are small text files stored on your device to help websites function properly and improve user experience.
How We Use Cookies
We use:
Essential cookies – required for the website to function
Non-essential cookies (such as analytics cookies) – to understand how visitors use our website
Non-essential cookies are used only with your consent, which you can manage through our cookie banner.
Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
7. Data Sharing and Third Parties
We only share your data where necessary and with trusted third parties who act as data processors, including:
Payment processors (e.g. Stripe)
Website hosting and analytics providers
Booking or email service providers (Mailerlite & Calendly)
These providers are required to protect your data and only process it on our instructions.
We do not sell your data.
8. International Data Transfers
Some third-party service providers may be based outside the UK or EU. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your personal data.
9. Data Security
We take reasonable technical and organisational measures to protect your personal data.
Please note that no method of transmission over the internet or electronic storage is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.
Hard copy consultation forms are stored securely.
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes it was collected for.
Client consultation records are securely retained for a minimum of 10 years following your last appointment, in line with legal and professional requirements.
Other personal data is reviewed regularly and securely deleted when no longer required.
11. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict processing of your data
Request data portability
Object to processing
Withdraw consent at any time
Requests are normally free of charge unless they are excessive or repetitive. We may ask for proof of identity and aim to respond within one month.
For more information, visit the ICO website: www.ico.org.uk
12. Complaints
If you are unhappy with how we handle your data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
13. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we encourage you to review the privacy policies of any external sites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
Last updated: January 2026
15. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Data Controller: Toni Garman
Telephone: 07961 585 454
Email: toni@healthwithtoni.com